If you are not fully satisfied with your order, you may obtain a full refund. Please follow the guidelines explained in this section.

You may return purchases made at www.norkaliving.com within 14 days of receipt.

If the return falls outside of the 14-day return period, damaged or not in its original packaging and receipt, Norka Living cannot accept the returned items and cannot give a refund.

At Norka Living, we test all our products in real-life conditions to ensure they are fully capable of standing up to the use for which they were designed. It is extremely rare for our products to be damaged or defective.

Norka Living products damaged by normal wear and tear or that have exceeded the reasonable life of the product will not be replaced.